Public Disclosure Statement 

Important information about our business. 

Homie Limited holds a Financial Advice Provider licence issued by the FMA to provide  financial advice services. Homie Limited’s Financial Services Provider Number is  FSP1010465. 

Our office contact details: 

Address: 403 Dey Street, Hamilton East, Hamilton 3216 
Phone: 022 854 6643 
Email: chelsea@myhomie.nz 
Website: myhomie.nz 

Nature and Scope of financial advice services 

Our Services 

Residential Property Lending 

Products we can provide financial advice about 

  • First home buyers and home loans 

  • Investment Property 

  • New build and renovations 

  • Property Development loans 

  • Asset loans 

Product providers, we might recommend 

We provide financial advice services about loan products only from the following  providers (also known as lenders): 

• ANZ, ASB, BNZ, Westpac, Kiwibank, ASAP Finance, Avanti, Basecorp,  Cooperative Bank, CMFL, Bank of China, Bluestone, China Construction Bank,  Cressida Capital, DBR, First Mortgage Trust, Funding Partners, General Finance,  Heartland Bank, Liberty, Pepper Money, Plus Finance, Prospa, Resimac, SBS,  TSB, AIA Go Home Loans, Pallas Capital, Unity, Southern Cross Partners or a  private lender should circumstances dictate.

Our fees 

The actual fee charged to you will depend on the nature and scope of the advice or  service we provide. We will discuss and agree the actual fees with you before we  proceed and explain how they are payable. 

Other costs 

Where other costs are incurred in the process of providing our advice and services to  you, you will be liable for these costs. However, we will agree all additional costs with  you prior to incurring them. 

In the event that you repay or refinance your new loan within a period of 28 months and  we are required to repay the commission to the lender, the fee we will charge will be the  amount required by the lender and will be based on the length of time that you have had  the loan. This means that the closer to the 28th month anniversary of the loan the lower  the fee that will be required to be paid back to the lender. 

Commissions  

For Mortgage Advice, Homie Limited will receive commission from bank/lender. If you  decide to take out a loan, the bank/lender will pay a commission to Homie Limited as  indicated below;  

  • The commissions for the bank lenders range between 0.55% to 0.85% of the value of  the mortgage. The amount depends on which bank/lender and what type of mortgage  you choose.  

  • The commission for the non-bank lenders can vary and typically range between 0.5%  to 3.00% of the value of the mortgage. The amount depends on which non-bank lender  and what type of mortgage you choose.  

  • We may also receive an ongoing support commission of between 0.15% to 0.20% of  the remaining balance of your loan each year or a refix commission of $150 per loan  refixed. The amount depends of which bank/lender and what type of mortgage you  choose.  

Some instances Homie Limited may charge a fee for the financial advice provided.  Whether a fee will be charged and the manner in which it will be charged will be the  advised when the advice is provided to you.

Conflicts of interest or other incentives 

To ensure that I prioritize your interests above my own, we follow an advice process that  ensures my recommendations are based on your individual goals and circumstances. 

I undergo ongoing training about how to manage conflicts of interest. We maintain  registers that record conflicts of interest and the gifts/incentives I may receive. Homie  Limited monitors these registers and provides additional training where necessary. 

Homie Limited performs an annual review of our compliance programme. 

Referral Fees:  

We may reward our clients who refer us business by way of vouchers or gift cards. We  may also receive referral commissions from referral partners including insurance  providers, solicitors and real estate agents. 

Our duties and obligations to you 

We are bound by the duties of the Financial Markets Conduct Act (431I, 431K, 431L and  431M) to: 

  • Meet the standards of competence, knowledge and skill set out in the Code of  Conduct 

  • Give priority to the clients’ interest and 

  • Exercise care, diligence and skill and 

  • Meet the standards of ethical behaviour, conduct, and client care set out in the  Code of Conduct. 

Our Internal complaints process 

If you have a problem, concern or complaint about any part of our advice or service,  please tell us so that we can try to fix the problem. 

Our internal complaints handing process is as follows: 

Our internal complaints manager is Chelsea Waru who can be reached via email at  chelsea@myhomie.nz or 022 854 6643. Chelsea will reply to you within 24 hours. We  aim to resolve any complaints within 10 working days of receiving and will advise if we  need further time to consider or to collect further information.

Our external complaints process: 

If we cannot agree on how to fix the issue, or if you decide not to use the internal  complaints scheme, you can contact our external disputes resolution scheme – Financial Services Complaints Ltd. This service will cost you nothing and will help us  resolve any complaints. 

You can contact Financial Services Complaints Limited at: 

Address PO Box 5967, Wellington 6145 
Phone 0800 347 257 
Email complaints@fscl.org.nz